Senior Solution Engineer, Malaysia
InformaticaResponsibilities
- Manage enterprise accounts in Malaysia through discovery sessions and workshops to understand customer challenges and goals.
- Align business strategies with multi-product Salesforce technology solutions and drive consensus among customers and internal teams.
- Define ambiguous business problems, evaluate solution options, recommend practical next steps, and support innovation management.
- Develop and deliver customized Salesforce product demonstrations, transformational pitches, and rapid prototypes.
- Act as a trusted advisor by understanding customer architecture and positioning solutions to achieve business objectives.
- Lead cross-functional solution engagements in coordination with customers, Account Executives, and Professional Services teams.
- Complete relevant product, sales, procedural training, and certifications while contributing to team learning.
- Travel within Malaysia and the assigned region as required.
Requirements
- A degree in Computer Science, Software Engineering, MIS, or an equivalent technical discipline is required.
- Knowledge of related applications, relational databases, and web technology.
- Strong oral and written communication skills in both Bahasa Melayu and English, with the ability to engage stakeholders across Malaysia and Singapore.
- Strong presentation, collaboration, interpersonal communication, and teamwork skills.
- Ability to solve technical problems in varied environments.
- Preferred qualifications include Salesforce certifications and previous Solution Engineer or Sales Engineer experience with a CRM or similar technology company.
- Basic programming experience in HTML and other web-based technologies is preferred.
- Familiarity with the Malaysian business landscape and local enterprise ecosystem is preferred.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee wellbeing.
- AI agents and related resources are positioned as supporting employee impact and productivity.
- Reasonable accommodations are available during the application or recruiting process through Salesforce's accommodations request process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com