Customer Implementation Engineer (PeopleFluent) UK, Remote
Lietuvos Geležinkeliai10 hours ago
Remote, United States or Remote, United KingdomMid Level
Responsibilities
- Build connections between Watershed and client systems and configure the platform for client goals.
- Build and maintain data pipelines and API integrations and write scripts for data connections.
- Analyze complex datasets and create client dashboards and reports.
- Consult with clients on goals, best practices, and learning data ecosystems.
- Provide technical support, troubleshoot issues, and collaborate with the technology team on product improvements.
- Automate workflows and develop automation and deployment workflows using Jenkins.
- Contribute occasionally to Watershed's core product.
- Build client relationships, identify expansion opportunities, and represent the company publicly.
- Train clients to use Watershed effectively.
Requirements
- At least 3 years of hands-on programming experience, ideally including Python, REST APIs, data wrangling, and software automation tools.
- At least 3 years of experience in a client-facing role implementing SaaS software, data science, analytics, or reporting tools.
- Demonstrated ability to build and maintain data pipelines and system integrations.
- Ability to translate client challenges into actionable technical solutions.
- Proficiency in SQL and MySQL.
- Experience with Python and Java.
- Familiarity with Jenkins and automation workflows.
- Familiarity with learning data, xAPI, SCORM, and JSON is a plus.
- Strong communication, documentation, problem-solving, analytical, ownership, initiative, prioritization, and teamwork skills.
Benefits
- Fully remote role open to candidates based in the US or UK.
- Working hours are 12pm–8pm UK time, covering most of the US business day.
- Occasional client meetings may require accommodation across US/UK time zones.
- International travel to the United States may be required for client implementations, team onsites, and training.
About Lietuvos Geležinkeliai
Lietuvos Geležinkeliai (LTG) is Lithuania’s state-owned railway group, operating passenger and freight services and managing the national rail infrastructure plus related engineering and IT systems. It earns revenue from transport services and infrastructure management, including through subsidiaries LTG Link, LTG Cargo, and LTG Infra. Headquartered in Vilnius, it is the largest railway group in the Baltic States and delivers strategic rail projects that connect Lithuania domestically and internationally.