17 days ago
Remote, United States +3 moreMid Level
H1B sponsor
Base Salary
$230k - $240k/yr
Responsibilities
- Partner with Sales to win deals and grow existing customers.
- Own the end-to-end technical pre-sales process, including discovery, use-case scoping, solution design, demos, technical proposals, and architecture reviews.
- Create tailored, working Sierra agents for prospects and customers within days.
- Explain customer business problems and Sierra solutions to technical and non-technical audiences.
- Collaborate with Sales, Product, and Agent Engineering to support go-to-market efforts and customer-driven product development.
- Develop expertise in the assigned industry and manage many concurrent deals across sub-industries and use cases.
Requirements
- 3-4+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales.
- Experience leading enterprise sales processes involving $200,000-$500,000 deal sizes.
- Experience building demos, presenting, and working directly with customers or clients in a go-to-market function.
- Experience building relationships with prospects, including executives and technical leaders.
- Ability to use AI tools for discovery preparation, solution design, demos, prototypes, and technical proposals while maintaining accuracy.
- Bachelor’s degree or above, preferably in Computer Science or a related field, or equivalent professional experience.
- Preferred experience translating code, technical logic, and user requirements into product and engineering requirements.
- Preferred experience selling a technical AI product.
Benefits
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee provided.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Full-time employee benefits may vary by region and are subject to change; the company is primarily in-person in San Francisco with offices across North America, Europe, and Asia.
Categories
Solutions Engineering
About Sierra
Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.