23 days ago
London, United KingdomMid Level
Responsibilities
- Design and implement ServiceNow ITOM solutions and configure ITSM modules.
- Build and maintain ServiceNow workflows to automate operational tasks.
- Gather requirements and translate them into ServiceNow configurations.
- Monitor and optimize platform performance, reliability, and scalability.
- Provide technical support and troubleshooting for ServiceNow issues.
- Conduct system audits and apply compliance and security best practices.
- Document configurations, workflows, and processes.
- Integrate ServiceNow with other enterprise systems.
- Mentor team members and recommend platform improvements.
- Deliver ServiceNow projects on time and to quality standards.
Requirements
- Certified ServiceNow System Administrator (CSA) certification is required.
- ServiceNow ITSM Implementation Specialist certification is required.
- Hands-on experience with ServiceNow ITOM and ITSM modules is required.
- SC Clearance or eligibility to obtain SC Clearance is required.
- Additional ServiceNow certifications, including ITOM Implementation Specialist or CIS-Discovery, are desirable.
- Experience integrating ServiceNow with third-party enterprise platforms is desirable.
Benefits
- Full-time employment in London with a hybrid work model.
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.