9 hours ago
Pune, IndiaSenior / Staff+
Responsibilities
- Build and maintain CI/CD pipelines using Jenkins and GitHub Actions.
- Manage and optimize AWS infrastructure for scalability, security, reliability, and cost.
- Automate infrastructure and deployments using Terraform, Docker, ECS/EKS, and scripting.
- Monitor and troubleshoot environments to ensure availability and performance.
- Partner with R&D, QA, Security, and Operations teams to promote cloud and DevOps best practices.
- Use AI tools and automation to improve operational efficiency and troubleshooting.
Requirements
- Require 8–11 years of experience in DevOps, cloud engineering, or a similar role.
- Require strong hands-on experience with AWS, including ECS, EC2, VPC, ALB, Lambda, CloudFront, and CloudWatch.
- Require strong knowledge of Terraform, Docker, Jenkins, and GitHub Actions.
- Require proficiency in Shell or PowerShell and at least one programming language such as Python, Java, Groovy, JavaScript, or Go.
- Require experience with monitoring, cloud security, and troubleshooting.
- Require strong problem-solving skills and experience working in Agile environments.
- Preferred experience includes AWS RDS, database infrastructure, FinOps, cloud cost optimization, software engineering, multi-region or multi-tenant SaaS environments, and AI tools or agents for automation and root-cause analysis.
Benefits
- NiCE-FLEX hybrid work model with two days in the office and three days working remotely each week.
- Opportunities for learning, growth, and internal career advancement across roles, disciplines, domains, and locations.
Categories
About NICE
NICE builds cloud contact center platforms, customer analytics, and workforce optimization tools for enterprises and public sector agencies, including public safety recording. Its portfolio includes CXone (CCaaS), digital self-service, interaction recording, RPA, and financial crime and compliance solutions through NICE Actimize. Founded in 1986 and headquartered in Hoboken, New Jersey, NICE is a public company traded on NASDAQ under the ticker NICE, serving customers in 150+ countries.