
Machine Learning Engineer
BetterHelpabout 4 hours ago
Remote, United StatesMid Level / Senior
Base Salary
$150k - $180k/yr
Responsibilities
- Develop and improve NLP systems and language model-powered experiences.
- Fine-tune and optimize open-source and proprietary language models for domain-specific use cases.
- Evaluate model performance and identify opportunities for quality improvements.
- Design and implement evaluation frameworks to measure model quality, reliability, and business impact.
- Build automated testing pipelines to identify regressions, quality drops, hallucinations, and failure modes.
- Develop metrics and monitoring systems to continuously assess model performance in production.
- Design and implement guardrails that improve model reliability, safety, and consistency.
- Build systems to detect unsafe outputs, prompt injection attempts, abuse patterns, and fraud-related behaviors.
- Partner with product and engineering teams to ensure AI systems behave predictably and responsibly.
- Optimize inference performance through quantization, distillation, batching, and model serving improvements.
- Deploy and maintain production-grade ML systems running on GPU infrastructure.
- Improve latency, scalability, and operational efficiency of LLM-powered applications.
- Partner closely with Product, Engineering, and Data Science teams to identify opportunities where AI can improve user experiences.
- Translate business requirements into scalable ML solutions.
- Communicate technical concepts clearly to both technical and non-technical stakeholders.
Requirements
- 3+ years of industry experience building machine learning systems.
- Strong Python programming skills.
- Experience working with NLP and Large Language Models.
- Experience with PyTorch (preferred) or TensorFlow.
- Strong understanding of deep learning fundamentals, transformers, embeddings, and modern NLP architectures.
- Experience evaluating machine learning models and designing quality measurement frameworks.
- Experience fine-tuning language models for production use cases.
- Familiarity with model serving, inference optimization, and deployment workflows.
- Experience working with SQL and large-scale datasets.
- Excellent communication and collaboration skills.
Benefits
- Remote work with regular in-person bonding experiences sponsored by the company.
- Competitive compensation.
- Holistic perks program (including free therapy, employee wellness, and more).
- Excellent health, dental, and vision coverage.
- 401k benefits with employer matching contribution.
- The chance to build something that changes lives.
- Any piece of hardware or software that will make you happy and productive.
- An awesome community of co-workers.