Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce4 days ago
Remote, Canada +3 moreSenior
Responsibilities
- Lead end-to-end customer migration engagements, owning technical delivery, project health, delivery plans, and successful go-live outcomes.
- Partner with account teams, sales leadership, customers, and technical stakeholders to align migration work with business, renewal, and expansion objectives.
- Translate complex migration challenges and technical architectures into clear business decisions and facilitate customer enablement sessions.
- Coordinate with Global Delivery Center engineering partners, delegate repeatable technical work, and remain accountable for output quality.
- Drive adoption of AI agents and automation toolkits for discovery, data mapping, code conversion, migration health reporting, and task automation.
- Serve as a subject matter expert in Marketing Cloud, Data 360, Revenue Cloud, or Tableau and provide release recommendations for performance and stability.
- Act as the technical point of contact during major migration incidents and communicate field insights to Product and Engineering teams.
Requirements
- 8+ years of experience in Professional Services, Customer Success, or Technical Consulting with a strong focus on large-scale platform migrations.
- Deep hands-on expertise in at least one of Marketing Cloud, Data 360, Revenue Cloud, or Tableau.
- Experience driving business value, facilitating technical discussions, navigating complex stakeholder conversations, and explaining technical architectures in business-friendly language.
- Experience working with global or offshore delivery models such as a Global Delivery Center.
- Advanced knowledge of Salesforce core or specialized clouds and understanding of integrations with telephony systems, third-party data sources, and self-service portals.
- Familiarity with AI agents or automation tools for data mapping, sentiment analysis, or task automation, plus AI literacy and prompt engineering skills.
- Degree or equivalent relevant experience, including experience evaluated through work, military, volunteer, or extracurricular leadership experience.
- Relevant certifications such as Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist, Salesforce AI Associate, or Agentblazer are preferred.
- Prior individual-contributor experience leading multi-million-dollar transformation engagements is preferred.
Benefits
- Access to AI tools, a collaborative global delivery model, and direct interaction with Product teams building Salesforce platforms.
- Opportunity to influence the evolution of migration tooling through customer and field experience.
- Salesforce benefits and resources intended to support balance and personal and professional well-being.
- For British Columbia-based roles, the base salary hiring range is CAD 92,600 to CAD 240,400.
- For Ontario-based roles, the base salary hiring range is CAD 92,600 to CAD 142,600 annually.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.