
Sr. Service Engineer
Providence15 hours ago
Hyderābād, IndiaSenior
Responsibilities
- Design, implement, and manage cloud infrastructure on Azure, AWS, or GCP.
- Build and maintain Infrastructure as Code and automate infrastructure provisioning, configuration management, and deployment processes.
- Support cloud-native applications, container platforms, Kubernetes environments, and CI/CD implementations.
- Implement monitoring, alerting, logging, observability, cloud networking, security, identity, storage, backup, and disaster recovery capabilities.
- Troubleshoot infrastructure, platform, and production issues and perform root cause analysis.
- Optimize cloud performance, availability, scalability, reliability, and cost efficiency.
- Conduct cloud platform health assessments, architecture reviews, operational readiness reviews, and infrastructure evaluations.
- Identify modernization, standardization, technical debt reduction, and risk mitigation opportunities.
- Plan and participate in capacity planning, disaster recovery testing, performance optimization, and cloud infrastructure lifecycle management.
- Collaborate with development, platform, security, architecture, and operations teams while maintaining security, governance, compliance, and operational standards.
Requirements
- 5–7 years of experience in Cloud Engineering, Infrastructure Engineering, Platform Engineering, Site Reliability Engineering, or related roles.
- Strong hands-on experience with Microsoft Azure services, including compute, networking, storage, identity management, monitoring, security, and governance.
- Experience with AWS and/or GCP, Infrastructure as Code, Terraform, and configuration management tools.
- Experience with Kubernetes, Docker, AKS, and containerized platforms.
- Strong understanding of cloud networking, load balancing, DNS, VPNs, firewalls, and security best practices.
- Experience implementing and supporting CI/CD pipelines with Azure DevOps, GitHub Actions, Jenkins, or similar tools.
- Knowledge of observability and monitoring tools such as Azure Monitor, Grafana, Datadog, Dynatrace, Splunk, or OpenTelemetry.
- Experience with PowerShell, Python, Bash, or similar scripting and automation languages.
- Understanding of cloud security, governance, compliance, identity and access management, disaster recovery, backup strategies, business continuity, and recovery testing.
- Experience with cloud platform assessments, operational readiness reviews, infrastructure health evaluations, and enterprise cloud modernization or migration efforts.
- Knowledge of Site Reliability Engineering principles, FinOps practices, cloud cost governance, and resource optimization.
- Strong troubleshooting, analytical, problem-solving, communication, and cross-functional collaboration skills.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
- Azure certifications such as AZ-104, AZ-305, or AZ-400 are preferred.
- Experience with mission-critical enterprise workloads and regulated environments is preferred.
Tech Stack
AWSAzureBashDatadogDockerGitHub ActionsGoogle Cloud PlatformGrafanaJenkinsKubernetesPowerShellPythonSplunkTerraform
Categories
About Providence
Providence is a nonprofit Catholic health system that operates hospitals, clinics, and related care services for patients and communities across the western U.S. It runs 51 hospitals and 829 clinics and also offers a health plan in select markets. Headquartered in Renton, Washington, Providence provides acute, ambulatory, virtual, and home-based care along with pharmacy and behavioral health services, supported by centralized technology, cybersecurity, and shared services teams.