5 days ago
Responsibilities
- Own the technical win for strategic onchain compliance opportunities from discovery through close and customer go-live.
- Translate customer compliance requirements into trusted architectures and tailored AI-assisted demonstrations.
- Design, prototype, test, and prove API integrations for alert triage, case management, and escalation workflows.
- Build reusable AI-enabled demo and integration assets to accelerate future deals.
- Support customers through implementation and live operations, including occasional off-hours escalations.
- Provide field insight to Product and Engineering to influence the roadmap.
- Partner with Account Directors, engineers, and senior compliance leaders across multiple opportunities.
Requirements
- 5+ years of experience in pre- and post-sales technical roles such as Solutions Architect, Sales Engineer, Solutions Engineer, or Customer Success Engineer.
- Hands-on experience scoping, implementing, and supporting API-based SaaS integrations.
- Comfort with REST APIs and scripting in Python, JavaScript, or TypeScript.
- Experience using AI tools and AI coding assistants to prototype, test, and accelerate workflows, with sound judgment to verify outputs.
- Familiarity with AML, KYC, sanctions screening, or transaction monitoring.
- Strong discovery, prioritization, communication, and customer-facing skills.
- Preferred qualifications include blockchain fundamentals, crypto compliance regulation experience, or experience building AI-enabled workflows.
Benefits
- Fully remote, globally distributed, async-first work environment with Slack and detailed documentation.
- Core collaboration overlap is 8:00am–5:00pm ET.
- Travel is expected at 20–30% for customer meetings and onsite sessions.
- No formal on-call rotation, with occasional off-hours escalations for live customer incidents.
- Occasional customer onsite visits are required as needed.
- Interview process includes a case study, AI skills assessment, Leadership Principles interview, references, and recruiter-provided preparation guidance.
Tech Stack
Categories
Solutions Engineering
About TRM Labs
TRM Labs builds AI-powered blockchain intelligence and investigation software for government agencies and financial institutions to detect, trace, and disrupt crypto‑related crime. Its platform supports AML, sanctions, fraud, and threat‑intelligence use cases, combining data analytics with tools for case building and transaction monitoring. Founded in 2018 and headquartered in San Francisco, the privately held company serves customers worldwide across public‑ and private‑sector markets.