AI Engineer III - Agentic - Travel & Lifestyle Services
American Express17 hours ago
Phoenix, AZ, USASenior
Base Salary
$104k - $175k/yr
Responsibilities
- Contribute to the design and implementation of LLM-powered and agentic product features.
- Build and extend agentic AI workflows that reason over context, call tools, and perform actions.
- Help implement and maintain retrieval-augmented generation pipelines over financial data.
- Contribute to shared AI infrastructure, including LLM services, orchestration components, and evaluation or monitoring tooling.
- Monitor, debug, and improve the reliability and performance of AI systems in production.
- Collaborate with product and design partners to translate customer needs into technical solutions.
Requirements
- At least 4 years of professional software engineering experience.
- Hands-on experience with AI-powered features, LLM-based applications, or applied ML systems through professional or project-based work.
- Solid engineering fundamentals in at least one backend language: Python, Go, or TypeScript.
- Familiarity with APIs, basic cloud concepts, and modern development practices.
- Interest in agentic AI systems, autonomy, and AI-assisted development workflows.
- Willingness to learn, accept feedback, and grow technical ownership.
- Preferred experience with LLM tooling, prompt engineering, RAG, or agent frameworks.
- Internship or early-career experience in fintech or another regulated environment is preferred.
- Open-source contributions, hackathons, or AI/developer-tooling side projects are preferred.
Benefits
- Mentorship and opportunities to grow technical depth in LLMs, agentic systems, and production AI engineering.
- Work on customer-facing systems using real financial data in an enterprise-scale, regulated environment.
- Collaborate with engineering, product, design, and business teams.
- Employment eligibility to work in the United States is required; the company will not pursue visa sponsorship for these positions.
Categories
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.