LEAD Software Engineer-Integration & Automation (HYBRID)
State Farm20 hours ago
Bloomington, IL, USA +3 moreStaff+
Base Salary
$107k - $180k/yr
Responsibilities
- Lead end-to-end delivery of enterprise support solutions from ideation and proof of concept through deployment, support, and enhancement.
- Drive technical design, code quality, engineering standards, and Agile/DevOps delivery practices across platforms and teams.
- Partner with architects, UX designers, product stakeholders, platform owners, and external delivery partners.
- Oversee solution reliability, quality, observability, and operational support.
- Mentor engineers and promote software development, collaboration, and continuous improvement best practices.
- Advance chatbot experiences, AI and Generative AI use cases, workflow automation, and support platform modernization.
Requirements
- At least 5 years of experience.
- Proficiency in one or more of JavaScript, TypeScript, Java, or Python.
- Experience with ServiceNow or strong web application development experience with the ability and willingness to learn ServiceNow.
- Experience building and supporting APIs, integrations, and enterprise applications.
- Strong troubleshooting skills for resolving complex technical issues.
- Strong communication and collaboration skills across technical and business teams.
- Preferred: ServiceNow development, workflows, portals, or Virtual Agent experience.
- Preferred: full-stack development experience with React or Node.js.
- Preferred: familiarity with AWS, observability tools, and automation practices.
- Preferred: understanding of IT service management and support operations, and interest in applying AI and Generative AI to engineering and support experiences.
Benefits
- Hybrid work arrangement requiring proximity to a hub in Tempe, AZ; Dunwoody, GA; Bloomington, IL; or Richardson, TX, with work split between home and office.
- Potential annual incentive pay up to 15% of base salary.
- Healthcare, vision, dental, telemedicine, mental health, and wellbeing programs, with State Farm paying most of the healthcare premium.
- Training programs, tuition assistance, employee resource groups, and mentoring.
- Fertility, IVF, adoption assistance, college coaching, discounts, financial workshops, and financial coaching.
- Paid time off, up to 20 days initially, parental leave, paid holidays, celebration day, life leave, bereavement leave, and community service or education support days.
- Matching Gift Program, Good Neighbor Grant Program, and Employee Assistance Fund.
- 401(k) plan with company contributions of up to 7% of salary and access to free financial advisors.
Categories
About State Farm
State Farm is a U.S. mutual insurance group that sells auto, home, renters, life, health, and small-business coverage, plus select financial services. It markets policies primarily through a large network of local agents and earns revenue from premiums and investing customer reserves. Founded in 1922 and headquartered in Bloomington, Illinois, it is among the largest personal lines insurers in the United States.