Senior QA Engineer (ServiceNow Tester)
DXC Technology1 day ago
Ho Chi Minh City, VietnamSenior
Responsibilities
- Analyze requirements, user stories, and functional specifications.
- Create and execute test cases, test scenarios, test scripts, and test plans.
- Perform functional, system integration, regression, web application, manual, and automated testing and support user acceptance testing.
- Validate ServiceNow workflows, forms, catalogs, and system configurations.
- Identify, document, and track defects through resolution.
- Collaborate with Business Analysts, Developers, business users, clients, and other stakeholders to ensure solution quality.
- Prepare test reports and maintain testing documentation.
- Participate in project discussions and Agile/Scrum ceremonies.
- Ensure delivered solutions meet business requirements and quality standards.
Requirements
- Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.
- 2–5 years of experience in software testing or quality assurance.
- Experience testing web applications and performing both manual and automated testing.
- Experience creating test cases and maintaining automated test scripts.
- Experience with at least one test automation tool or framework.
- Understanding of the Software Testing Life Cycle and defect management processes.
- Familiarity with bug tracking tools such as Jira, Azure DevOps, or similar.
- Basic understanding of Agile methodology.
- Strong analytical, problem-solving, and communication skills, including written and verbal English communication.
- Ability to communicate effectively with clients, business users, and technical teams.
- ServiceNow exposure, ITSM and ITIL knowledge, API testing experience, ServiceNow ATF experience, or ServiceNow CSA certification are preferred or advantageous.
Benefits
- Competitive salary package and full salary-based Social Insurance, Health Insurance, and Unemployment Insurance contributions under Vietnamese law.
- Guaranteed 13th-month salary.
- 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, childcare leave, and sick leave.
- Premium healthcare insurance for employees and dependents.
- Employee Assistance Program and access to a Well-being Hub.
- DXC University, professional certification exam sponsorship, and ongoing development resources.
- Global project opportunities, international collaboration, and potential overseas assignments or relocation.
- Special language allowances and gifts for weddings, newborns, and other occasions.
- Annual team activities and company events in a collaborative, inclusive, international environment.
- Virtual-first interviews and onboarding, with a work model prioritizing in-person collaboration while offering flexibility.
Tech Stack
Postman
Categories
About DXC Technology
DXC Technology is a public IT services and consulting company that runs and modernizes mission-critical systems for large enterprises and governments. It provides managed services, cloud migration and operations, cybersecurity, application development, and industry BPS, monetizing through long-term outsourcing and consulting engagements. Formed in 2017 from the merger of CSC and HPE Enterprise Services, DXC is headquartered in Ashburn, Virginia and trades on the NYSE as DXC.