4 days ago
Shenzhen, China or Hong Kong, Hong KongSenior
Responsibilities
- Engage customers and partners to understand technical and business needs and serve as a trusted technical advisor.
- Assess gaps, opportunities, and challenges and design solutions aligned with immediate and future customer needs.
- Own the technical aspects of deal progression from qualification through closure.
- Deliver product demonstrations, technical presentations, proofs of concept, and technical validation activities.
- Address customer objections and communicate the technical value of SUSE solutions.
- Gather and communicate customer feedback and requirements to Product, Strategy, and Engineering teams.
- Collaborate with sales, partner ecosystem, and customer success teams on account plans, adoption, and customer satisfaction.
- Contribute to go-to-market strategies, marketing presentations, technical speaking engagements, blogs, and booth demonstrations.
- Analyze competitor offerings and develop solution differentiation strategies.
- Research and draft technical responses for RFIs, RFPs, and RFQs.
- Mentor pre-sales peers and contribute to internal technical education and knowledge sharing.
- Maintain CRM opportunity information, including use cases, success criteria, technical close status, and next steps.
Requirements
- Experience in technical consulting, pre-sales engineering, or solution architecture focused on enterprise software solutions.
- Practical experience with Linux systems, open-source software, cloud computing, and container technologies such as Kubernetes.
- Ability to explain complex technical solutions to diverse audiences, including CXO-level stakeholders, and translate them into business value.
- Experience creating technical demonstrations and whitepapers based on customer use cases.
- Strong problem-solving skills and ability to deliver innovative, value-driven solutions.
- Experience designing and delivering complex enterprise solutions with scalability, security, and reliability considerations.
- Experience collaborating with sales, engineering, and customer success teams.
- Strong consultative-selling, customer relationship, and trusted-advisor skills.
- Experience with competitor analysis and solution positioning.
- Experience using CRM tools such as Salesforce and Clari to manage pipelines and technical validation.
Benefits
- Opportunity to develop a career in a dynamic, rapidly evolving global open-source software company.
- Inclusive global community that encourages employees to contribute their perspectives and reach their potential.
- Freedom to work authentically in a culture centered on Choice, Community, Trust, and Innovation.
Tech Stack
Categories
Solutions Engineering
About SUSE
SUSE builds enterprise open-source infrastructure software, including SUSE Linux Enterprise, Rancher for Kubernetes management, and NeuVector for container security, sold via subscriptions and support to organizations running workloads on premises, in the cloud, and at the edge. Founded in 1992 and headquartered in Nürnberg, Germany, it serves industries such as finance, public sector, and telecom, and is widely used for SAP deployments on Linux.