2 months ago
Paris, FranceSenior
Responsibilities
- Partner with Account Executives to discover and qualify solutions that deliver strong customer return on investment
- Serve as a technical advisor and trusted consultant to enterprise prospects and customers
- Drive value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems
- Create and architect generative AI experiences for customer end users
- Develop custom customer demonstrations using the Decagon platform
- Communicate technical concepts clearly to diverse stakeholders
Requirements
- 4–6 years of customer-facing experience in a sales engineering or pre-sales role
- Experience partnering with Account Executives to identify and qualify customer solutions
- Ability to create and architect generative AI experiences for end users
- Ability to develop customized demonstrations using the Decagon platform
- Ability to communicate complex technical concepts to C-level decision makers, business users, and engineering stakeholders
- Strong interpersonal and teamwork skills
- Functional understanding of go-to-market systems and workflows
- 2+ years of AI sales engineering experience preferred
- Experience in a high-growth startup environment preferred
Benefits
- Take-what-you-need vacation policy, with UK employees receiving 25 statutory leave days
- Medical, dental, and vision benefits for employees and families
- Life insurance and disability benefits
- Retirement plan, such as a 401(k) or pension
- Parental leave
- Fertility and family-building benefits through Carrot
- Daily lunches and snacks in the office
- In-office work arrangement
Categories
Solutions Engineering
About Decagon
Decagon builds an enterprise conversational AI platform that deploys customer-support agents across voice, chat, email, SMS, and other channels. It sells to large brands via enterprise subscriptions and services, helping automate and personalize support workflows. Founded in 2023 and headquartered in San Francisco, Decagon’s customers include Avis Budget Group, Chime, Oura Health, and 1-800-Flowers.