3 days ago
Base Salary
$155k - $200k/yr
Responsibilities
- Embed with business functions to map workflows, identify AI opportunities, and deliver three to four production launches annually.
- Design, build, launch, monitor, measure, and iterate automated workflows, agents, and AI-native tools.
- Integrate Salesforce, Microsoft 365, Slack, AWS, frontier model APIs, and other enterprise systems using retrieval, tool use, evaluation, and human-in-the-loop review.
- Partner with IT, Security, and Engineering on model access, identity and permissions, data connectivity, logging, observability, and evaluation foundations.
- Lead the technical side of vendor evaluations and proofs of concept, converting successful solutions into reusable patterns.
- Create AI enablement services such as templates, guided workflows, office hours, and intake processes for everyday users.
- Review AI use cases for data exposure, security posture, feasibility, and compliance, including FedRAMP-adjacent constraints.
- Instrument every solution with baselines, metrics, and executive-readable dashboards.
Requirements
- 5+ years building and shipping technical solutions in a business context, such as solutions engineering, business systems, integration, automation, or forward-deployed work.
- 2+ years of hands-on experience with LLM-based systems in production or near-production, including agent frameworks, retrieval, tool calling, prompt design, or evaluation design.
- Working proficiency in Python or JavaScript and comfort with APIs, webhooks, data pipelines, authentication, OAuth, SSO, and role-based access.
- Experience with enterprise platforms including Salesforce, Microsoft 365, NetSuite, Jira, and modern data warehouses.
- Experience translating messy processes into working systems while collaborating directly with non-technical teams.
- Judgment in security- and compliance-sensitive environments and ability to design within data, security, and governance constraints.
- Clear written and spoken communication, including the ability to write executive-facing architecture documentation.
- Preferred experience includes forward-deployed, solutions architect, or embedded consulting work; Agentforce, Copilot Studio, AWS Bedrock, Anthropic or OpenAI APIs, MCP-based tool integration, Power Automate, Workato, n8n, UiPath, SOX, FedRAMP, or security and PKI environments.
Benefits
- Competitive compensation with comprehensive health, dental, and vision coverage.
- Retirement savings programs with company matching, including 401(k) or RRSP.
- Generous paid time off, holidays, vacation, paid parental leave, and family support benefits.
- Life and disability coverage, flexible spending and health savings options where applicable.
- Health and wellness support, including gym reimbursement and wellness programs.
- Employee Assistance Program with 24/7 confidential support for employees and families.
- Education assistance, professional development opportunities, LinkedIn Learning, and continuous learning resources.
- Employee referral bonuses, company perks and discounts, internal recognition through Motivosity, business travel insurance, and global employee support programs.
Tech Stack
Categories
Solutions Engineering
About DigiCert
DigiCert is a public certificate authority and digital trust vendor that sells TLS/SSL certificates, managed PKI, device and code-signing certificates, and the DigiCert ONE certificate lifecycle management platform to enterprises and public-sector customers. Its tools secure websites, software, identities, and connected devices across cloud and on‑prem environments. Founded in 2003 and headquartered in Lehi, Utah, the company is privately held under Thoma Bravo.