3 days ago
Base Salary
$119k - $161k/yr
Responsibilities
- Conduct technical discovery calls and scope customer environments to identify requirements, pain points, and best-fit products or services.
- Lead product demonstrations, technical presentations, proof-of-concepts, and business-value discussions for customers and partners.
- Translate customer requirements into technical solutions, configurations, integration plans, and API-based implementations.
- Create architecture diagrams, technical documentation, integration guides, proposals, and proof-of-concept plans.
- Support RFP/RFI responses, technical questionnaires, bids, and tenders.
- Collaborate with product, engineering, account executive, and customer success teams to validate solutions and communicate customer feedback.
- Serve as a trusted technical advisor and provide end-to-end guidance throughout the sales cycle.
- Travel approximately 20–25%.
Requirements
- Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field.
- At least 5 years of experience as a Solutions Engineer or technical salesperson, or equivalent applicable experience as a product manager, engineer, technical support agent, or enterprise IT/IS administrator.
- General IT or information systems knowledge, including server administration, server operating systems, TCP/IP networking, LAN/WAN technologies, network design, PKI, firewall management, IDS/IPS, vulnerability management, or network scanners.
- Familiarity with cryptographic principles, digital certificates, and PKI concepts.
- Knowledge of AWS, Azure, Google Cloud, Oracle Cloud, and Kubernetes.
- Experience or familiarity with ServiceNow, GitHub, and REST API integrations.
- Hands-on scripting or automation experience with Bash, PowerShell, Python, or similar languages.
- Experience with infrastructure automation tools such as Terraform, Ansible, Puppet, or Chef.
- Strong communication, presentation, analytical, organizational, customer-focus, and business-acumen skills, with fluency in English.
- Preferred qualifications include cybersecurity certifications such as CISSP, GSEC, or CCSP; certificate management and cryptographic tools experience; familiarity with code signing, load balancers, secure key storage, SSO, SAML, and OpenID authentication.
Benefits
- Competitive compensation with health, dental, vision, retirement matching through 401(k) or RRSP, paid time off, holidays, vacation, parental leave, and family support benefits.
- Life and disability coverage, flexible spending and health savings options, wellness programs, gym reimbursement, and an Employee Assistance Program.
- Education assistance, professional development opportunities, LinkedIn Learning, employee referral bonuses, recognition programs, and company perks and discounts.
- Business travel insurance and global employee support programs.
- Expected travel is approximately 20–25%.
Tech Stack
Categories
Solutions Engineering
About DigiCert
DigiCert is a public certificate authority and digital trust vendor that sells TLS/SSL certificates, managed PKI, device and code-signing certificates, and the DigiCert ONE certificate lifecycle management platform to enterprises and public-sector customers. Its tools secure websites, software, identities, and connected devices across cloud and on‑prem environments. Founded in 2003 and headquartered in Lehi, Utah, the company is privately held under Thoma Bravo.