22 hours ago
London, United KingdomStaff+
Responsibilities
- Own the technical customer relationship for EMEA strategic accounts and support revenue retention, expansion, and new-entity acquisition.
- Act as the technical focal point for US identity and workforce platform partners through evaluations, integrations, workshops, and proofs of concept.
- Guide developers and architects through API and SDK integrations, product usage, performance, trials, test plans, and data flows.
- Lead RFPs, RFIs, implementation workshops, technical escalations, regulatory certification demonstrations, and complex product conversations.
- Provide product strategy input, identify product gaps, influence the roadmap, and lead launches of new capabilities with early customers.
- Mentor Solutions Engineers globally, guide junior teammates on complex deals, and drive knowledge-sharing and learning initiatives.
- Build tailored demos, industry presentations, and example integrations, and represent Entrust at customer, partner, and industry events.
Requirements
- Substantial experience in pre-sales, sales engineering, or solutions engineering with technical ownership of strategic or enterprise accounts of $1M+ ACV, or equivalent Product Management experience with strong customer interaction.
- Experience serving as the technical counterpart for technology partners, ISVs, or platform ecosystems during evaluations and integrations.
- Practical experience with at least one programming language such as Python, JavaScript, Ruby, Java, or Swift.
- Understanding of RESTful APIs and modern integration patterns, with the ability to guide technical teams through API and SDK integrations.
- Strong ownership, autonomy, communication, and stakeholder-management skills, including direct coordination with C-level executives.
- Experience mentoring or coaching Solutions Engineers and sharing knowledge beyond an immediate team.
- Experience collaborating with Sales, Customer Success, Product, and Go-to-Market teams in cloud or SaaS companies.
- Fluent English, UK location, willingness to work US hours when needed, and ability to travel occasionally to the United States.
- Preferred experience in identity verification, identity and access management, CIAM, fraud prevention, financial services, fintech, cybersecurity, regtech, payments, security principles, data protection regulations, regulatory certifications, technical account management, or post-sales technical ownership.
Benefits
- Flexible remote, hybrid, or on-site work options.
- Career growth opportunities, learning-focused initiatives, and challenging projects.
- Collaborative, inclusive workplace with diversity initiatives, unconscious-bias training, and global affinity groups.
- Based in the United Kingdom, with US working hours required when needed and travel across EMEA plus occasional travel to the United States.
Tech Stack
Categories
Solutions Engineering
About Entrust
Entrust builds identity-centric security software and hardware for enterprises, governments, and financial institutions, including PKI and certificate management, SSL/TLS, MFA, HSMs, and digital identity verification. It also supplies systems that issue payment cards, passports, and secure ID credentials. The privately held company is headquartered in Minneapolis, Minnesota, and serves customers in more than 150 countries.