6 months ago
Tokyo, JapanSenior
Responsibilities
- Deploy with customers globally to support software integration and development activities.
- Develop AI and autonomy applications using Shield AI’s enterprise software development kit.
- Provide technical support, training, and troubleshooting for customers using Hivemind.
- Assist with pre-sales activities such as demonstrations, conferences, and customer immersions.
- Support post-sales deployment and integration of Shield AI software products.
- Develop and maintain technical documentation and training materials.
- Debug customer software and API integration issues.
- Collaborate with product engineering teams to incorporate customer feedback and improve products.
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field and 5+ years of industry experience, or a master’s degree in one of these fields and 3+ years of industry experience.
- Strong technical background in software engineering.
- Strong proficiency writing modern C++ code.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Experience in defense, aviation, or robotics, prior customer-facing solutions/application/sales engineering experience, and an advanced robotics or autonomy-related degree are preferred.
Benefits
- The role requires approximately 50% travel, including frequent international trips that may last multiple weeks.
- International teammates receive a comprehensive total rewards package aligned with their country office location; compensation and benefit details are available through the talent acquisition partner.
Tech Stack
Categories
Solutions Engineering
About Shield AI
Shield AI builds autonomous systems for military and national security customers, combining its Hivemind autonomy software with V-BAT and X-BAT unmanned aircraft and Aechelon simulation technologies. The privately held company sells hardware, software, and related services to U.S. and allied defense agencies. Founded in 2015 and headquartered in San Diego, it operates across the U.S., Europe, the Middle East, and Asia-Pacific, and its technology is used in operational deployments.