Forward Deployed Engineer
InformaticaResponsibilities
- Develop AI agents and experiences that take actions for enterprise organizations.
- Design agent intelligence, including prompts, reasoning, tool calls, and integrations with customer systems.
- Own technical components end-to-end from architecture selection through production deployment, validation, and observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, ship pipelines, validate outputs, and maintain agent performance dashboards and customer KPI reporting.
- Contribute to proofs of concept and MVPs that progress rapidly from concept to deployment.
- Co-build solutions with customers and partners while sharing best practices and enablement.
- Surface platform gaps, edge cases, and field insights to engineering and product teams.
- Partner with Deployment Strategists to translate customer business challenges into deployable agentic solutions.
Requirements
- At least 3 years of software engineering or technical delivery experience.
- At least one production system that the candidate can discuss in depth, ideally involving AI technology, full-stack development, or frontier models.
- A degree in Computer Science or a related field.
- Prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering is required.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Strong understanding of data modeling, APIs, and integration patterns.
- Ability to work with sales teams and customer architects and deliver quality code.
- Experience evaluating AI outputs with engineering rigor and experimenting with emerging tools and models.
- Fluency in German and English.
- Salesforce platform experience or certifications, familiarity with LangChain or LlamaIndex, cloud data platform experience, and experience in data engineering, platform architecture, or headless deployments are preferred.
- Willingness to travel approximately 25% of the time.
Benefits
- Salesforce offers benefits and resources intended to support balance and employee well-being.
- The role includes structured mentorship from Senior Forward Deployed Engineers and a path toward leading complex deliveries.
- Engineers receive access to evolving agentic AI capabilities and AI-powered development tools.
- The position involves approximately 25% travel and direct work alongside customers.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com