Neo4j

Solution Architect - Onboarding

Neo4j
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24 days ago
Remote, IndiaSenior

Responsibilities

  • Translate complex business requirements into tailored technical solutions that accelerate customer value and cloud adoption.
  • Lead enterprise technical discovery sessions covering success criteria, KPIs, milestones, and project risks.
  • Guide the deployment of Neo4j AuraDB environments and self-managed clusters across AWS, Azure, and Google Cloud.
  • Design secure network architectures using private endpoints and IP allow lists.
  • Implement system hardening, TLS/SSL termination, encryption at rest, enterprise SSO, RBAC, and least-privileged access.
  • Architect data ingestion pipelines using bulk imports, stream processing, and Change Data Capture.
  • Advise development teams on Neo4j driver optimization, connection pooling, retry logic, Cypher performance, and backup and restore planning.
  • Help customers configure logging and metrics observability tools and deliver technical best-practice workshops.
  • Create architecture diagrams, Architectural Decision Records, and next-step backlogs for customer handoff.
  • Improve Neo4j’s global technical onboarding methodology using field insights and lessons learned.

Requirements

  • At least 7 years of experience in a customer-facing technical role such as Solution Architect, Solution Engineer, Onboarding Engineering, Customer Success Engineering, or Technical Consulting.
  • Hands-on production workload experience with AWS, Azure, or Google Cloud.
  • Deep proficiency in networking infrastructure, including VPC/VNet architectures, routing, peering, and PrivateLink or private endpoints.
  • Hands-on proficiency with SQL or NoSQL databases such as SQL Server, MySQL, PostgreSQL, or MongoDB.
  • Bachelor’s degree or equivalent practical experience.
  • Experience with ETL or CDC platforms and data ingestion is preferred.
  • Experience implementing enterprise IAM, including SSO with OIDC or SAML and RBAC design, is preferred.
  • Linux administration, containerization, and orchestration experience with Docker, Kubernetes, or managed container environments is preferred.
  • Hands-on experience with graph databases, ideally Neo4j, is preferred.
  • Familiarity with Grafana, Prometheus, Datadog, CloudWatch, or Splunk is preferred.
  • Exposure to SOC 2, GDPR, HIPAA, and data residency deployment patterns is preferred.

Benefits

  • Inclusive, diverse, and equitable workplace culture focused on collaboration, innovation, relationships, and customer success.
  • Opportunity to work with enterprise customers and shape Neo4j’s global technical onboarding methodology.
  • Neo4j is a global technology company serving customers across industries.

Tech Stack

AWSAzureDatadogDockerGoogle CloudGrafanaKubernetesLinuxMicrosoft SQL ServerMongoDBMySQLNeo4jPostgreSQLPrometheusSplunk

Categories

Solutions Engineering
Neo4j

About Neo4j

1,001-5,000 employees
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