3 hours ago
Responsibilities
- Partner with Sales to communicate Grafana’s value proposition, vision, and strategy to customers.
- Own technical customer engagements and help close high-velocity opportunities through product expertise and technical credibility.
- Deliver product and technical presentations, demos, hands-on enablement, and technical evaluations.
- Communicate customer and competitive feedback to internal teams, including Product Management and Engineering.
- Create and improve documentation, blog posts, videos, knowledge base articles, and other enablement materials.
Requirements
- At least 5 years of technical pre-sales experience, ideally with open-source technologies or in metrics and monitoring.
- Strong written and verbal communication skills for working with international teams and customers.
- Technical mindset with the ability to solve customer challenges and articulate product advantages.
- Ability to work independently, exercise judgment, collaborate effectively, and adapt to varied and complex duties.
- Candidates may also have post-sales or engineering experience or be recent coding bootcamp graduates.
Benefits
- 100% remote work with a global, remote-first culture.
- Restricted Stock Units are included with all roles.
- 30 days of annual leave per year, including 3 Grafana Shutdown Days, subject to local legislation.
- In-person onboarding is provided.
- Defined career growth pathways, transparent communication, and an autonomy-oriented work environment.
- The role is intended for candidates in the Mid-Atlantic or Southeast, with Atlanta, Orlando, Miami, and Tampa highlighted as preferred locations.
Tech Stack
Grafana
Categories
Solutions Engineering
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.