1 day ago
Montpelier, VT, USA +53 moreStaff+
Base Salary
$99k - $232k/yr
Responsibilities
- Lead P&C technology solution design across customer service and policy administration workstreams.
- Manage client engagements by translating business needs into system architecture, configuration, and deployment activities.
- Guide application analysis, solution mapping, and implementation planning for Guidewire and non-Guidewire platforms.
- Coordinate functional and technical discussions on service models, workflows, and data requirements.
- Review deliverables, identify gaps, and drive issue resolution across project timelines and workplans.
- Mentor team members in system design, process redesign, and issue analysis.
- Use business data analytics, customer insight, and process modeling to inform technology recommendations.
- Support service delivery transformation through automation, digital tooling, and customer experience improvements.
Requirements
- Bachelor’s degree required.
- At least 5 years of experience required.
- Preferred fields of study include accounting, actuarial science, analytics/data science, business, computer science/information systems, economics, engineering, finance, mathematics/statistics, operations, project/technology management, risk management/insurance, and related fields.
- P&C insurance operations knowledge across underwriting and claims is preferred.
- Guidewire or other insurance platform implementation experience is preferred.
- Experience managing client-facing workstreams across policy administration and servicing is preferred.
- Experience coaching teams through process redesign and service delivery improvement is preferred.
- Experience using data analytics to identify operational opportunities and trends is preferred.
- Ability to validate quality, timelines, and deliverables across concurrent projects is preferred.
Benefits
- Medical, dental, vision, 401(k), holiday pay, vacation, and personal and family sick leave are available.
- Annual discretionary bonus eligibility is provided.
- Travel requirements are up to 60%.
Categories
Solutions Engineering
About PwC
PwC is a global network of professional services firms providing assurance, tax, and advisory work for businesses and public-sector clients. It sells project-based and managed consulting, audit, and deals services, and implements and integrates business applications. Formed in 1998 by the merger of Price Waterhouse and Coopers & Lybrand, it is headquartered in London and is one of the Big Four accounting firms.