2 days ago
Johannesburg, South Africa or Cape Town, South AfricaSenior
Responsibilities
- Translate customer challenges into actionable AI solutions aligned with high-ROI outcomes.
- Lead architectural design and engage business and technical decision makers to drive adoption of Copilot Chat, Agents, and M365 Copilot.
- Use Copilot prompt engineering and agent-building expertise to scale agentic AI.
- Partner with technical and sales teams to identify growth opportunities and develop tailored solutions.
- Contribute to communities, intellectual property creation and reuse, customer feedback, and internal strategy.
- Maintain technical readiness through continuous learning in Copilot, agents, business value realization, and adoption and change management.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field, or equivalent experience.
- 7+ years of experience in cloud or infrastructure technologies, IT consulting or support, systems administration, network operations, software development or support, technology solutions, practice development, architecture, and/or consulting.
- 6+ years of experience in a customer-facing role.
- 6+ years of experience leading technical projects.
- Technical certification in cloud, such as Microsoft 365 Certified: Administrator Expert, Azure, Amazon Web Services, Google, or security certifications.
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.