Base Salary
$157k - $245k/yr
Responsibilities
- Provide technical expertise and an exceptional pre-sales experience for Mid-Market and Enterprise prospects and customers.
- Demonstrate ChatGPT and OpenAI API solutions by building and presenting demos, scoping use cases, recommending architecture patterns, and providing technical advisory.
- Create and maintain documentation, guides, and FAQs based on common pre-sales questions and requirements.
- Develop customer relationships throughout evaluation, validation, and purchasing processes.
- Gather customer feedback, identify cross-customer themes, and represent the customer voice in product planning.
- Address initial security and compliance questions, explain standardized collateral, direct customers to relevant resources, and escalate complex requirements.
Requirements
- At least 3 years of experience in technical pre-sales or a similar role with complex global organizations and C-level relationships.
- Thorough understanding of IT security principles and technical B2B SaaS customer requirements, including higher-level security and compliance support.
- Foundational training in programming languages such as Python or JavaScript.
- Experience delivering Generative AI or traditional ML prototypes and knowledge of network and cloud architecture.
- Ability to present and communicate business and technical topics to audiences including senior leaders.
- Ability to own problems end-to-end and learn unfamiliar subject matter as needed.
- Humble, helpful, and collaborative approach.
Benefits
- Hybrid work model with 3 days in the San Francisco office per week
- Relocation assistance for new employees
Tech Stack
Categories
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.