3 hours ago
Base Salary
$119k - $151k/yr
Responsibilities
- Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure.
- Lead or participate in product demonstrations, proof-of-concepts, and technical presentations.
- Translate customer requirements into actionable technical solutions, configurations, and integration plans.
- Design customized solutions and create architecture diagrams, technical documentation, integration guides, and PoC plans.
- Support RFP/RFI responses, technical questionnaires, bids, and tenders.
- Collaborate with Account Executives, Customer Success Managers, Product Managers, and Engineering teams.
- Provide end-to-end technical and business-value guidance before and during the sales cycle.
- Travel approximately 20–25%.
Requirements
- Bachelor’s degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field.
- 5+ years of experience as a Solutions Engineer or technical salesperson, or equivalent applicable experience as a product manager, engineer, technical support agent, or enterprise software administrator.
- General IT or information systems knowledge, including server administration, server operating systems, TCP/IP networking, LAN/WAN technologies, PKI, firewall management, IDS/IPS, vulnerability management, and network scanners.
- Familiarity with cryptographic principles, digital certificates, and PKI concepts.
- Knowledge of AWS, Azure, Google Cloud, Oracle Cloud, and Kubernetes.
- Experience or familiarity with ServiceNow, GitHub, and REST API integrations.
- Hands-on scripting or automation experience with Bash, PowerShell, Python, or similar languages.
- Experience with infrastructure automation tools such as Terraform, Ansible, Puppet, or Chef.
- Strong communication, presentation, analytical, organizational, customer-focus, and business-acumen skills.
- Preferred qualifications include cybersecurity certifications such as CISSP, GSEC, or CCSP; certificate management and cryptographic tools experience; familiarity with code signing, load balancers, secure key storage, SSO, SAML, and OpenID authentication methods.
- Fluency in English.
Benefits
- Competitive compensation with health, dental, and vision coverage.
- Retirement savings programs with company matching, including 401(k) or RRSP.
- Paid holidays, vacation, parental leave, and family support benefits.
- Life and disability coverage, flexible spending and health savings options where applicable.
- Health and wellness support, including gym reimbursement and wellness programs.
- Employee Assistance Program with 24/7 confidential support.
- Education assistance, professional development opportunities, LinkedIn Learning, and continuous learning resources.
- Employee referral bonus program, additional perks and discounts, and an internal rewards and recognition platform.
- Business travel insurance and global employee support programs.
- The role includes approximately 20–25% business travel.
Tech Stack
Categories
Solutions Engineering
About DigiCert
As the leading provider of digital trust, DigiCert solutions help you engage online with confidence, knowing your data and connections are secure. From enterprise solutions to software security, identity management to IoT, and DNS to quantum cryptography, DigiCert is trusted around the globe by individuals, businesses, governments, and 90% of Fortune 500 companies.