ServiceNow

Sr Software Engineer - Kubernetes

ServiceNow
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1 month ago
Hyderābād, IndiaSenior

Responsibilities

  • Design, build, and operate full-stack capabilities spanning backend services, frontend experiences, and data pipelines.
  • Build and scale Java and Python backend services with reliable, well-documented REST APIs.
  • Deploy, scale, and troubleshoot services on Kubernetes and operate distributed production systems.
  • Develop high-throughput ingestion, streaming, and storage systems using Kafka and ClickHouse.
  • Develop reusable frontend components with ReactJS or Angular, JavaScript/TypeScript, and HTML/CSS.
  • Design and integrate AI-powered features, LLM-based capabilities, agentic workflows, retrieval, and agent frameworks into products.
  • Partner with product management, design, and engineering teams to deliver features from concept through production.
  • Own instrumentation, observability, testing, and performance at scale, and participate in technical reviews.

Requirements

  • 6+ years of professional software engineering experience building and operating production systems.
  • Proficiency in both Java and Python, including hands-on REST API design and development.
  • Hands-on Kubernetes and Docker experience deploying and operating production services.
  • Experience designing distributed systems for scalability, fault tolerance, and messaging or streaming, including Kafka.
  • Frontend experience with ReactJS or Angular, JavaScript/TypeScript, and HTML/CSS fundamentals.
  • Experience or strong working knowledge of AI/ML, LLMs, AI agents, MCP, or agentic frameworks in production or product contexts.
  • Working knowledge of data stores and pipelines, including Kafka and preferably analytical databases such as ClickHouse.
  • Familiarity with CI/CD and cloud-native development practices.
  • Degree in Computer Science or a related field, or equivalent practical experience.
  • Strong communication, collaboration, ownership, and action-oriented problem-solving skills.

Benefits

  • Regular employee position in the APAC region.
  • Flexible work persona within ServiceNow's distributed work model.
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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