
ServiceNow Platform Engineer
Huntington Bancshares Incorporated1 month ago
Columbus, OH, USA +5 moreSenior
Responsibilities
- Manage and resolve issues involving ServiceNow applications.
- Advise internal teams and lines of business on process and technology inefficiencies within the ServiceNow platform.
- Perform routine maintenance, performance monitoring, error identification, and remediation.
- Improve platform stability and implement ServiceNow best practices to remediate technical debt.
- Manage instance security, user and group access, roles, relationships, and access control lists.
- Provide platform training and knowledge to internal teams and external business partners.
- Develop and maintain a platform-wide reporting strategy.
- Analyze, design, and develop systems based on user specifications.
- Support complex technical matters and potentially lead specific projects.
Requirements
- Bachelor’s degree or 4+ additional years of equivalent experience.
- 5+ years of experience in application development, ITSM, and ServiceNow.
- Strong knowledge and experience with object-oriented programming.
- Preferred experience configuring and modifying ServiceNow across ITSM, CSM, Intelligent Apps, HR Service Delivery, Security Operations, GRC or IRM, SAM, ITBM, and ITOM.
- Familiarity with User Experience Tools, Service Intelligence, and Service Experiences.
- Experience with Web Services, REST, and JSONv2.
Benefits
- Onsite office position available at Huntington corporate offices in Atlanta, Charlotte, Dallas, Houston, Detroit, Birmingham, and other corporate locations.
- Certain positions outside the branch network may be eligible for a flexible work arrangement combining in-office and work-from-home work.
- Exempt position and therefore not eligible for overtime pay.