Senior Platform Architect
ServiceNow9 hours ago
Remote, Netherlands or Amsterdam, NetherlandsSenior
Responsibilities
- Advise customers, partners, and internal teams on ServiceNow platform architecture across multiple engagements.
- Design technical foundations covering instance strategy, governance, core data, integrations, and platform health.
- Translate business goals and technical requirements into customer roadmaps and architectural blueprints.
- Collaborate with executives, enterprise architects, platform owners, and development teams during sales, structuring, and implementation.
- Manage technical governance and delivery operating models while reducing technical debt and aligning with ServiceNow leading practices.
- Support sales by scoping and estimating engagements and change orders.
- Contribute ServiceNow platform expertise and leading practices.
Requirements
- 8+ years of progressive experience in a professional services or SaaS organization, or equivalent education/experience.
- Management consulting experience and success driving complex issues through analysis and resolution.
- Industry domain expertise and experience leading architecture and design for large programs.
- Enterprise architecture and cloud application technology experience.
- Experience critically considering or using AI in work processes, decision-making, problem-solving, workflow automation, or analysis.
- Right to work in the country.
- Fluent English and Dutch preferred.
Benefits
- Regular employee position in the EMEA region.
- Flexible or remote work persona.
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.