10 hours ago
Remote, IsraelSenior
Responsibilities
- Partner with Sales to communicate Grafana Labs’ value proposition, vision, and strategy to customers.
- Own technical customer engagement and support complex opportunities through technical expertise and competitive knowledge.
- Deliver product and technical presentations to prospective and existing customers.
- Gather customer and competitive feedback and communicate it to internal teams.
- Drive customer conversations around needs and problems and translate requirements into Grafana Labs solutions.
- Create documentation, blog posts, videos, knowledge-base articles, and other enablement materials.
Requirements
- 5+ years of technical pre-sales experience, ideally with open-source technologies or in the metrics and monitoring space.
- Strong judgment, collaboration, and leadership for varied and complex assignments.
- Excellent written and verbal communication skills for working with remote internal teams and global customers.
- Ability to articulate product value propositions and technical advantages clearly.
- Technical mindset, enthusiasm for solving customer challenges, and desire to grow technically.
- Must be located in Israel.
Benefits
- 100% remote work with a global culture.
- In-person onboarding.
- 30 days of annual leave per year, including three Grafana Shutdown Days, subject to local legislation.
- Equity, bonus where applicable, and other benefits listed on the careers page.
- Career growth pathways and an innovation-driven, collaborative work environment.
Tech Stack
Grafana
Categories
Solutions Engineering
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.