NICE

Specialist Software Engineer, CX

NICE
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2 months ago
Pune, IndiaSenior / Staff+
H1B Sponsor

Responsibilities

  • Own high- and low-level design for line-of-business products end to end.
  • Design multiple features in parallel while collaborating with several scrum teams and engineering functions.
  • Prepare technical designs and architecture that support quality, scalability, and maintainability.
  • Drive continuous improvement and adoption of new technologies where appropriate.
  • Help envision next-generation plans and support longer-term strategic objectives.
  • Work with global teams and the line of business to define product roadmaps and strategy.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Electronic Engineering, or an equivalent qualification.
  • 8–11 years of software development experience across backend and frontend technologies.
  • Strong experience with Java, J2EE, Spring, Spring Boot, Hibernate, JSON, and enterprise application development.
  • Experience building high-performance, highly available, scalable, hosted, multi-tenant SaaS products that integrate with broad enterprise ecosystems.
  • Experience with MySQL or similar databases, Angular, JavaScript, HTML5, CSS3, responsive UI development, and reusable production-ready components.
  • Familiarity with AWS, Azure, or Google Cloud and cloud-native development.
  • Knowledge of enterprise software architecture, design patterns, scalability, maintainability, and technical design practices.
  • Experience with test automation at unit and system levels, such as JUnit and Karma.
  • Continuous Integration / Continuous Delivery experience is advantageous.
  • Exposure to AI-powered engineering solutions, LLMs, agents, Claude Code, or GitHub Copilot is advantageous.
  • Ability to work effectively in global and complex matrix organizations and influence others in sensitive or complex situations.

Benefits

  • NiCE-FLEX hybrid model with 2 days working from the office and 3 days remote each week.
  • Global, collaborative, fast-paced work environment with learning and internal career opportunities across roles, disciplines, domains, and locations.

Tech Stack

AngularAWSAzureGoogle CloudJavaJavaScriptJUnitKarmaMySQLSpring Boot
NICE

About NICE

5,001-10,000 employees

NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.