26 days ago
Remote, CanadaMid Level
Responsibilities
- Become a hands-on expert in the Brightspace platform and validate solutions through practical testing.
- Support the sales process with expertise in D2L products and services, including functionality, usage, architecture, and deployment.
- Prepare and deliver tailored product demonstrations and presentations to audiences ranging from educators and students to senior executives.
- Conduct prospect needs-analysis sessions covering infrastructure, requirements, and potential customizations.
- Create value-oriented presentations, technical documentation, and proposal responses in partnership with sales.
- Provide product management with feedback on field use cases and trends.
- Engage internal subject-matter experts for sales opportunities.
- Attend sales presentations, meetings, and conferences with 25–50% travel and work across PST to EST hours.
Requirements
- 3+ years of experience as a Brightspace user, administrator, or instructor with extensive platform use.
- Experience in a higher education institution or edtech role is advantageous.
- Comfort with other learning management systems and learning platforms that integrate with an LMS.
- Deep interest in education and educational technology, including familiarity with the technology ecosystem and LMSs.
- Ability to present complex education and technology concepts to varied stakeholders.
- Strong engagement, writing, and comprehension skills.
- Ability to work remotely in a professional manner.
- Experience managing multiple objectives in an entrepreneurial environment with minimal supervision.
Benefits
- Flexible work arrangements and learning and growth opportunities.
- Tuition reimbursement of up to $4,000 CAD through the SkillsWave Program and two paid days for related activities.
- Mental health services, EFAP, financial planning, retirement planning, and a competitive benefits package.
- Two paid volunteer days, home internet reimbursement, wellness reimbursement, employee referral program, and employee recognition.
- Social events and dog-friendly office spaces at D2L headquarters in Kitchener, Winnipeg, Vancouver, and Melbourne.
- The role requires 25–50% travel and work across North American time zones from PST to EST.
Categories
Solutions Engineering
About D2L
D2L builds Brightspace, a cloud-based learning management system and related tools for K–12 schools, universities, and corporate training teams. It sells its platform and services by subscription, adding analytics, accessibility, content authoring, and mobile learning. Founded in 1999 and headquartered in Kitchener, Ontario, D2L is a public company listed on the Toronto Stock Exchange.