17 hours ago
Remote, India or Pune, IndiaSenior
Responsibilities
- Design and build AI agents using Vertex AI Agent Builder, Claude API, and Gemini Enterprise.
- Productionize AI tooling for Patient Services use cases including intake automation, missing-information workflows, adverse-event detection, workload queue intelligence, QNCR automation, and chat-with-claims.
- Build and maintain RAG pipelines, vector stores, embeddings, and retrieval workflows against Patient Services data.
- Implement MCP server integrations and agent tool/function definitions for safe access to enterprise systems.
- Integrate AI capabilities into Salesforce Health Cloud using Apex and LWC, MuleSoft using DataWeave, and Java SDLC touchpoints.
- Create reusable prompt templates, agent patterns, and quality-reviewed components for the shared prompt and pattern library.
- Own the full agent lifecycle, including building, deployment, monitoring, evaluation, and retirement.
- Establish evaluation harnesses and monitor production agents for drift, cost, latency, and accuracy.
- Review AI-generated code from Salesforce, MuleSoft, and Java developers for compliance with ACTICS quality standards.
- Ship an intake automation MVP and at least two additional AI workflow MVPs during the first year.
Requirements
- At least 5 years of software engineering experience building production systems.
- Advanced Python skills and competence in JavaScript or TypeScript.
- Hands-on experience with a cloud AI platform and its SDK, with Vertex AI strongly preferred.
- Demonstrated prompt engineering and LLM application development using Claude, Gemini, or equivalent models.
- Practical experience with RAG, vector databases, embeddings, and retrieval design.
- Familiarity with CrewAI, LangChain, LangGraph, or Vertex AI Agent Builder.
- Experience integrating REST or GraphQL APIs.
- Preferred experience with MCP servers, agent tooling standards, Salesforce or MuleSoft integrations, Salesforce Apex/LWC, or Java development.
- Healthcare or life-sciences technology experience and awareness of PHI/HIPAA constraints are preferred.
- Experience with BigQuery, PostgreSQL, or comparable data platforms is preferred.
- Ability to work on a follow-the-sun model with an onshore lead.
Tech Stack
Categories
About EVERSANA
EVERSANA INTOUCH is a healthcare advertising and commercialization agency within EVERSANA, providing strategy, creative, digital campaigns, CRM, market access, and medical communications for pharma and biotech brands. It sells agency and consulting services powered by data and AI across brand launches and lifecycle management. The company is privately held and headquartered in Overland Park, Kansas.