AI Automation Engineer (Claude Code)
Applaudo Studios5 hours ago
Remote, BrazilSenior
Responsibilities
- Conduct a one-week discovery of the reference routine, support queue, repositories, code paths, and documented gotchas.
- Design and present alternatives for JQL scope, classification rules, investigation depth, SQL usage, comment visibility, and agent permissions.
- Build and configure the Claude Code routine, including its numbered prompt procedure, cloud environment, connectors, schedule, and source control.
- Test the routine on support tickets, review every trial comment, correct prompt failures, and maintain a dated change record.
- Open draft pull requests through the routine, write C# code when needed, and follow standard review and testing processes.
- Train platform engineers, document safe prompt maintenance and transcript review, and hand over ownership to a named platform-team owner.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or a related field is desired, or equivalent professional experience.
- At least 5 years of professional software development experience, including production C# and .NET and the ability to read older .NET Framework code.
- At least 1 year of hands-on experience building LLM agents or automations and delivering Claude skills or Claude Code automations used by a real team.
- Experience designing agents through written procedures with hard rules, investigation steps, classification logic, and output formats.
- Experience with least-privilege agent design, scheduled or unattended agents, cloud environments, connectors, and MCP servers or equivalent schedulers.
- Hands-on Jira Service Management experience, including JQL, saved filters, boards, service desk REST API usage, and internal versus customer-visible comments.
- Experience with GitHub workflows involving apps, branches, draft pull requests, and code review.
- Ability to read Node.js across microservices, read schemas and write SQL scripts using existing tables and columns, and improve prompts from session-transcript failures.
- Ability to learn large codebases and support processes independently, make customer-facing risk judgments, present trade-offs, and accept final architectural decisions.
- Ability to teach developers how to use Claude routines, with advanced English proficiency and strong verbal and written communication skills.
- Preferred qualifications include agent observability, evaluation or reliability tooling, MCP server development, support operations or IT service management, Node.js development, channel incentive or financial-flow platform experience, and Anthropic or AWS certifications.
Benefits
- Initial contractor engagement for 3 months.
- Availability required during U.S. Eastern Time, starting at 8:00 AM.
- Opportunity to work on AI-powered solutions and modern AI-native engineering practices.
Categories
About Applaudo Studios
Applaudo Studios provides nearshore software engineering and AI consulting to enterprises, delivering product design, custom development, cloud, and data services from Latin America. Founded in 2013 and headquartered in San Salvador, the privately held firm builds and operates web, mobile, and enterprise systems and supports digital transformation initiatives. Clients engage Applaudo for AI assessments and implementation, scalable delivery teams, and ongoing DevOps and QA support.