
Services Sales Solution Architect
Salesforce6 days ago
Responsibilities
- Support Services Sellers in large-scale pursuits by contributing to technical solutioning, scope, team definition, pricing, and contractual arrangements.
- Lead architecture and design for complex Salesforce projects serving Financial Services and Health and Life Sciences customers.
- Supervise solution and technical architecture for sophisticated enterprise customers in a billable lead architect capacity.
- Advise customers on enterprise architecture, Salesforce positioning, strategic roadmaps, requirements, feasibility, risks, and business outcomes.
- Provide architectural guidance to developers, administrators, business partners, and project teams.
- Lead, mentor, coach, and develop Professional Services team members and strengthen their consulting, industry, product, and leadership capabilities.
- Collaborate across Sales, Success, Product, Technology, Support, and regulated Professional Services teams to develop solutions and drive adoption.
- Build architecture communities, enablement programs, internal methodologies, and regulated-industry solution points of view.
- Ensure compliance with industry regulations and standards and keep current with Salesforce developments and trends.
Requirements
- 10+ years of experience leading enterprise-level technology transformation programs with Fortune 500 companies.
- 10+ years of relevant professional services consulting experience.
- 10+ years of experience leading, managing, coaching, and developing staff.
- 8+ years of experience with cloud and cloud-based technologies, ideally including Financial Services Cloud or Health Cloud.
- 5+ years of experience in Financial Services or Healthcare and Life Sciences.
- 8+ years of experience with data architecture.
- 8+ years of experience with system-to-system integration, distributed architectures, event-driven architecture, and common ESB platforms such as MuleSoft.
- Bachelor's degree or equivalent experience.
- Salesforce Certified Technical Architect achievement is desired, or candidates should be on the path to CTA.
- Experience solving customers' complex business challenges and leading C-suite relationships focused on technology and architecture.
- Knowledge of system development, implementation, operational readiness, solution planning, DevOps, and observability concepts.
- Significant experience with security, compliance, scalable and highly available application architectures, and strategic roadmap planning.
- Strong executive-level written, oral, communication, and presentation skills; experience with pursuit teams and proposal development.
- Knowledge of Design Thinking and human-centered change processes.
- Ability to travel up to 80%.
Benefits
- Salesforce offers time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role requires travel of up to 80%.
Categories
Solutions Engineering
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