Senior Manager, Technical Consulting
InformaticaResponsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and expectations.
- Design and integrate scalable predictive and generative AI solutions within custom Salesforce environments.
- Lead technical design sessions, architect and document solutions, and identify gaps between current and desired client states.
- Champion AI-first delivery practices using AI tools, developer assistants, and agentic evaluation frameworks.
- Provide technical oversight and governance for Salesforce projects, including code reviews, coding standards, and design-pattern adherence.
- Manage custom development, integrations, data migrations, debugging, and technical delivery for Salesforce implementations.
- Lead and develop technical teams, support team engagement, and provide enablement on Salesforce products and modern AI development practices.
- Participate in technical landscape discovery and proof-of-concept development for prospects when needed.
- Liaise with Salesforce product teams and support delivery across global teams and geographies.
- Maintain individual and team billable-utilization targets and travel to client sites as required.
Requirements
- 14–18 years of CRM experience, including a minimum of 10 years on the Salesforce platform.
- Expert understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds, with foundational familiarity with Salesforce AI offerings such as Agentforce.
- Strong systems architecture, design-pattern, large-data-volume, data-sharing, visibility, and platform-architecture knowledge.
- Experience with Salesforce APIs, system integrations, authentication patterns, data integration tools, environment and release management, code versioning, and deployment methodologies.
- Strong background designing and developing large web-based systems or experience across the full software product lifecycle.
- Experience leading technical teams and managing technical and solution implementers, including leader-of-leaders experience and practice-building experience.
- Active Salesforce certifications or ability to obtain relevant certifications upon hire.
- Ability to use AI development tools, developer assistants, and AI diagnostics to accelerate delivery and troubleshoot systems.
- Ability to work flexibly with global teams and work hours, travel to client sites, and meet billable-utilization expectations.
Benefits
- Salesforce offers benefits and resources intended to support balance and employee well-being.
- The role requires estimated travel to client sites of 50–75%.
- The role involves working with global teams across geographies and requires flexibility with work hours.
- Salesforce provides accommodations during the application or recruiting process upon request.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com