3 days ago
Bengaluru, IndiaSenior
Responsibilities
- Design and deliver AI/ML applications, LLM-enabled solutions, RAG, agentic workflows, automation frameworks, APIs, integrations, and reusable engineering components.
- Build capabilities for incident triage, knowledge retrieval, service-health analysis, root-cause investigation, remediation recommendations, and approved automated execution.
- Automate workflows across Windows, Linux/Unix, Oracle Database/EBS, and network operations using scripting, orchestration, event-driven patterns, and secure API integrations.
- Integrate with enterprise ticketing, monitoring, CMDB, knowledge, database, collaboration, source-control, and deployment platforms.
- Engineer for reliability through testing, exception handling, rollback, observability, telemetry, runbooks, support models, operational handoff, and measurable service outcomes.
- Apply secure software development, access controls, traceability, AI governance, evaluation, human oversight, guardrails, and safe failure handling.
- Collaborate with infrastructure, cybersecurity, data, architecture, operations, product, and global stakeholder teams; communicate technical decisions, risks, controls, and outcomes.
- Document solutions, share knowledge, mentor peers, support problem-solving, and contribute to an inclusive engineering culture.
Requirements
- Bachelor's degree in computer science, engineering, information technology, or a related field, or equivalent practical experience.
- At least five years of professional experience in software development, automation engineering, AI/ML engineering, agentic systems, reliability engineering, platform engineering, or related technical roles.
- Hands-on experience with Claude Code, GitHub, Copilot, and Power Automate.
- Hands-on experience developing maintainable applications, scripts, APIs, integrations, automations, or workflow-based solutions in enterprise IT environments.
- Proficiency in Python and one or more of PowerShell, Bash, or JavaScript/TypeScript, with experience in Git, testing, debugging, APIs, and CI/CD.
- Familiarity with LLMs, prompt engineering, RAG, embeddings/vector search, agent frameworks, tools or function calling, orchestration, evaluation, guardrails, and human-in-the-loop patterns.
- Experience integrating with ServiceNow, Jira, GitHub, Azure DevOps, Power Platform, Copilot Studio, monitoring platforms, or enterprise support data.
- Experience with reliability engineering, incident and problem management, root-cause analysis, operational automation, release validation, or controlled deployment.
- Strong analytical, problem-solving, communication, ownership, adaptability, technical judgment, and cross-functional collaboration skills.
- Ability to define measurable outcomes such as reduced manual effort, higher automation success, faster analysis, fewer repeat issues, improved traceability, and stronger service reliability.
Benefits
- Visa requires at least three days in the office, with the specific expectations confirmed by the hiring manager.
- Visa is an equal opportunity employer and considers qualified applicants without regard to protected characteristics.
Tech Stack
Categories
About Visa
Visa builds and operates a global digital payments network that connects consumers, merchants, financial institutions, and governments. It earns fees for processing card transactions and offering risk, data, and value‑added services through VisaNet and products like tokenization and tap‑to‑pay. Founded in 1958 and headquartered in Foster City, California, Visa is a public company (NYSE: V) serving clients in more than 200 countries and territories.