Forward Deployed Engineer (FDE)
Rox Data Corp9 months ago
Responsibilities
- Own post-sale onboarding end-to-end, ensuring every user finds value from their first call onward.
- Serve as a trusted technical advisor, proactively engaging users and mapping their workflows to Rox.
- Deliver engaging demos, trainings, and live solutioning sessions (remote + in-person).
- Run integration and scoping sessions with GTM and RevOps teams to enable high-impact POCs.
- Capture product feedback and use cases to inform roadmap and strategic direction.
- Collaborate cross-functionally to build internal documentation, playbooks, and enablement content.
- Drive user activation and expansion by delivering compelling value narratives.
Requirements
- 1+ years of experience in B2B SaaS, supporting technical customer relationships (pre- or post-sale).
- Strong execution mindset: you thrive in fast-paced environments and move with urgency.
- Experience with SQL and at least one scripting language for working with large datasets.
- Familiarity with GTM methodologies (e.g. MEDDIC, SPIN, SPICED) and how users apply them.
- Excited to work across onboarding, sales engineering, and customer success in a hybrid role.
- Strong communication skills and comfort presenting to both technical and business stakeholders.
- Bias toward scaling yourself through process, tooling, and collaboration.
- Curious and customer-obsessed: you’re always learning and looking for ways to delight users.
- Be located in or willing to relocate to San Francisco.
Benefits
- Competitive pay with considerable equity upside.
- Health Insurance.