
Lead ServiceNow Developer
Jade Global10 months ago
San Jose, CA, USAStaff+
Responsibilities
- Develop and implement new ServiceNow applications and configure workflows based on business requirements.
- Develop scripts, dashboards, standalone tools, and reusable components to automate and improve business processes.
- Create and manage internal and external web portals using JavaScript, Bootstrap, and Angular.
- Perform integrations between ServiceNow and customer business systems.
- Create and manage ServiceNow tables, business rules, client scripts, UI actions, UI policies, script includes, UI pages, and UI macros.
- Monitor ServiceNow platform health, usage, and compliance, and deploy and validate patches, updates, and new platform versions.
- Work directly with end users to resolve ServiceNow issues and participate in development, testing, and production problem-solving.
Requirements
- At least six years of software development experience.
- At least six years of ServiceNow application development and implementation experience.
- Strong experience with ServiceNow products such as ITSM, ITAM, ITOM, ITBM, or SecOps.
- Strong JavaScript and web platform skills, including reusability and componentization.
- Excellent communication, collaboration, interpersonal, customer-service, detail-orientation, and problem-solving skills.
- Ability to learn new technologies quickly and work effectively with cultural diversity.
- Working experience in Agile.
Benefits
- In-house training programs covering technical skills, business domain and customer interaction, and behavioral and effective communication.
- Transparent work culture supporting employee ideas and initiatives, with investment to execute them at the enterprise level.
- Work from the San Jose office is required.
- Additional compensation may include benefits, discretionary bonuses, and equity.