2 months ago
London, United KingdomSenior
Responsibilities
- Advocate for customers and build relationships with senior and key stakeholders.
- Lead strategic customer roadmaps and quarterly strategic sessions.
- Design, develop, and integrate Elastic products and APIs in mission-critical environments.
- Perform platform architecture and capacity planning.
- Develop demonstrations and proof-of-concepts showing the value of the Elastic Stack.
- Perform data modeling, query development and optimization, cluster tuning, and scaling for search and analytics.
- Solve challenging customer data problems and support customers’ strategic requirements.
- Partner with Elastic engineering, product management, and support teams on feature enhancements and extensions.
- Work with Sales to scope opportunities and assess technical risks and concerns.
- Pivot between delivery work and strategic customer engagements in a distributed team.
Requirements
- Current or prior UK security clearance, or willingness to undergo security clearance.
- At least 2 years of experience as a Software Engineer, System Administrator, or DevOps Engineer.
- At least 5 years of experience as a Consultant delivering and executing professional-services engagements.
- Hands-on experience with Elasticsearch and/or Lucene.
- Technical instruction or public-speaking experience with enterprise infrastructure software.
- Strong customer-facing skills for gathering, prioritizing, planning, and executing solutions.
- Knowledge of open-source technology and proficiency in at least one programming language.
- Hands-on architecture and development experience with large distributed systems.
- Knowledge of information retrieval and/or analytics.
- Understanding of Linux, Java, and databases.
- Willingness to work frequently onsite with customers and travel as required.
- Bonus: deep Elasticsearch and Lucene knowledge, Elastic Certified Engineer certification, strong Java and Linux/Unix knowledge, product training experience, open-source contributions, and a BS, MS, or PhD in Computer Science or a related engineering discipline.
Benefits
- Competitive pay based on the work performed, with no salary amount stated.
- Health coverage for employees and families in many locations.
- Flexible locations and schedules for many roles.
- Generous vacation days.
- Donation matching up to $2,000 or local currency equivalent.
- Up to 40 hours annually for volunteer projects.
- At least 16 weeks of parental leave.
- Distributed work environment, with a high percentage of onsite customer work and travel required.
About Elastic
Elastic builds the Elasticsearch-based platform for enterprise search, observability (logging, metrics, APM), and security (SIEM/endpoint). It sells subscriptions and Elastic Cloud managed services with usage-based pricing, combining open source and proprietary features through Elasticsearch and Kibana. Founded in 2012 and headquartered in San Francisco, Elastic is publicly traded on the NYSE and is used by more than half of the Fortune 500.