Responsibilities
- Own architectural direction across a significant portion of the HCM charter, spanning multiple teams and services.
- Define service boundaries, integration contracts, technical strategies, and modernization or re-platforming plans.
- Architect AI-powered and agentic product capabilities, including shared services, retrieval and context patterns, orchestration, evaluation infrastructure, guardrails, and observability.
- Improve the charter’s AI engineering practices through internal tooling, standards, forums, and measurable workflows.
- Drive reliability, latency, security, privacy, data governance, compliance, and operational-toil improvements across teams.
- Lead through influence by mentoring engineers, conducting design reviews, resolving cross-team technical problems, and aligning engineering, product, and design leadership.
- Serve as a senior escalation point for customer-impacting incidents and drive root-cause resolution.
- Remain hands-on through prototypes, reference implementations, foundational components, and critical-path engineering.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- At least 8 years of professional software engineering experience building and operating production systems at scale.
- Demonstrated Staff-level or equivalent experience setting technical direction across multiple teams.
- Deep expertise in distributed systems, service architecture, API design, and relational and non-relational data modeling.
- Production experience with a backend language such as Java, Kotlin, Go, Python, Ruby, or Node.js and working knowledge of a modern front-end framework, ideally React.
- Extensive experience with cloud infrastructure, containerization, orchestration, and CI/CD at scale.
- Substantive production experience building AI systems such as LLM-backed features, retrieval-augmented architectures, or agentic workflows, including quality and operational ownership.
- Experience leading large technical initiatives through influence, producing decision-driving technical documents, and mentoring senior engineers.
- Preferred experience includes HR technology, payroll, workforce management, fintech, rules engines, ledger-style systems, complex workflow platforms, live-system modernization, shared AI platforms, front-end architecture, and privacy or employment compliance frameworks such as SOC 2, GDPR, PIPEDA, and CCPA.
Benefits
- Competitive compensation package with performance-based rewards.
- Potential eligibility for a cash bonus, equity rewards, and benefits under applicable plans and programs.
- Expected base pay for the Toronto position is CAD 164,500–222,500, with pay determined by factors including skills, experience, and work location.
Categories
About Intuit
Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Credit Karma and Mailchimp, we believe that everyone should have the opportunity to prosper and we work tirelessly to find new, innovative ways to deliver on this belief. We encourage conversations on this page and will not delete comments that follow our terms of use. In order to keep this a safe community, the below posts may be removed: Repeated posts of the same content, spam or posts from fake accounts or profiles, offensive language or material, threats to others in the community, posts deliberately aimed to have a negative effect on the community or conversations.