about 2 hours ago
London, United KingdomEntry Level / Mid Level
H1B Sponsor
Responsibilities
- Serve as a Subject Matter Expert on the Geotab ecosystem.
- Engage with partners and end-users to optimize their use of Geotab's technology.
- Collaborate with revenue-generating teams to identify and deliver effective solutions.
- Conduct technical activities including discovery, requirements gathering, and demonstrations.
- Ensure partner and end-user satisfaction through prompt and accurate service.
- Support partner upskilling and drive excellence in customer support.
- Assess and analyze business challenges to propose viable solutions.
- Contribute to continuous improvement by providing feedback to product management.
- Maintain accurate documentation of customer and partner engagements.
Requirements
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- Experience in a relevant technical field with a focus on customer-facing roles.
- Technical knowledge of telematics, IoT, APIs, and related technologies.
- Effective problem-solving and critical thinking abilities.
- Ability to collaborate with cross-functional teams.
- Strong communication and presentation skills.
- Customer-focused mindset with a commitment to understanding client needs.
- Desire to stay current with emerging technologies.
- Strong time management and organizational skills.
Benefits
- Flexible hybrid working model with support for both in-person and virtual work.
- Encouragement of work-life balance and a strong company culture.
- Opportunities for innovation and professional growth.