Google

AI Outcome Customer Engineer, Google Cloud (Portuguese, English)

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4 days ago
Santiago, Chile +3 moreSenior

Base Salary

$152k - $221k/yr

Responsibilities

  • Manage internal and external stakeholders, provide engagement reporting, and escalate customer feedback and product signals.
  • Lead technical onboarding and environment readiness, including capacity, quotas, security, IAM/SSO, enterprise connectors, ECMs, and data residency.
  • Work with customer engineering and business teams to map workflows and data pipelines, identify integration constraints, shape tools and APIs, and define MVP requirements for GenAI and autonomous agent systems.
  • Define impact hypotheses, benchmarks, KPIs, consumption velocity, delivery reliability, and business ROI, and report outcomes to executive sponsors.
  • Own end-to-end delivery roadmaps for multi-workstream AI deployments, including milestones, dependencies, acceptance criteria, sequencing, and technical delivery across engineers.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • Five years of experience in customer-facing technical delivery leadership, technical engagement management, solutions architecture, or enterprise AI/Cloud consulting.
  • Experience reading, evaluating, or debugging code in Python, Java, JavaScript, or another general-purpose coding language, and diagnosing architectural blockers.
  • Experience with system design or orchestration frameworks such as LangGraph, AutoGen, or CrewAI.
  • Experience structuring technical delivery roadmaps, managing production deployments, and interfacing with product or engineering organizations.
  • Fluent English and Portuguese communication skills.
  • Preferred experience leading enterprise Generative AI, LLM-based agentic workflow, or RAG architecture engagements from prototype to production readiness.
  • Preferred experience working with Forward Deployed Engineers, software engineering squads, sales, and Product/Research teams to build and scale custom technical solutions.
  • Preferred track record of operating autonomously in ambiguous environments, creating reusable delivery playbooks, driving 0-to-1 initiatives, and moving between architecture and execution details such as code review, API integrations, and evaluation benchmarking.

Benefits

  • US base pay is $152000-$221000 annually, with a 15% bonus target, equity, and benefits.
  • The role requires fluent Portuguese and English communication for regional enterprise customers and global product teams.

Tech Stack

Categories

Solutions Engineering
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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