GrepJob
Decagon

Customer Engineer, Agent Builder - German Speaking

Decagon
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about 4 hours ago
London, United KingdomMid Level / Senior
H1B Sponsor

Responsibilities

  • Own end-to-end architecture and execution of AI agent builds for enterprise customers.
  • Design and engineer core agent logic to optimize quality and reliability.
  • Engineer and validate guardrails for safe and compliant agent performance.
  • Build and test integrations with customer systems, including APIs and workflows.
  • Interface with senior technical stakeholders to define success criteria.
  • Diagnose and resolve technical failures through root-cause analysis.
  • Design evaluation frameworks to validate agent behavior.
  • Translate customer needs into internal documentation and feedback.

Requirements

  • 5+ years of experience in a technical customer-facing role.
  • Fluency in both written and spoken English and German.
  • Strong technical skills in coding, APIs, and integration validation.
  • Experience delivering production-grade customer solutions.
  • Ability to communicate with senior technical stakeholders.
  • Comfort in fast-moving and ambiguous environments.

Benefits

  • Take what you need vacation policy.
  • Medical, Dental, and Vision benefits for you and your family.
  • Life Insurance and Disability Benefits.
  • Retirement Plan options.
  • Parental Leave.
  • Fertility and family building benefits.
  • Daily lunches and snacks in the office.