14 hours ago
Tokyo, JapanMid Level
Responsibilities
- Build technical knowledge and deliver customer-facing pre-sales Solutions Consulting and Sales Engineering support.
- Use technical background, creativity, and storytelling to address customer needs with Braze capabilities.
- Develop knowledge of B2C engagement marketing, mobile marketing automation, APIs, analytics, and related areas.
- Collaborate with teammates across departments to solve customer problems.
- Travel to client locations up to 30% at peak times.
Requirements
- At least 2 years of career work experience.
- Domain knowledge in at least two of SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming, including HTML.
- Specific pre-sales Solutions Consulting or Sales Engineering experience is helpful but not required.
- Exemplary written and verbal communication and strong follow-up skills.
- Business-level Japanese and conversational English.
- Demonstrated teamwork, intellectual curiosity, creativity, and customer-oriented problem solving.
Benefits
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
- Fertility benefits and equal paid parental leave.
- Formal career pathing, learning platforms, professional development, and a yearly learning stipend.
- Hybrid ways of working and a curated in-office employee experience.
- Volunteer Week, donation matching, and Employee Resource Groups.
- Collaborative culture recognized as a Great Place to Work; travel may be required up to 30% at peak times.
Tech Stack
HTML
Categories
Solutions Engineering
About Braze
Braze builds a customer engagement platform used by marketing teams to orchestrate cross-channel messaging across mobile, email, web, and more. The company sells its software via SaaS subscriptions with analytics, segmentation, and journey orchestration. Founded in 2011 and headquartered in New York, Braze is a public company (NASDAQ: BRZE) with global offices.