about 2 hours ago
São Paulo, BrazilMid Level
H1B Sponsor
Responsibilities
- Analyze failures in robots and automations.
- Correct scripts and workflows.
- Adjust integrations.
- Fix execution issues.
- Handle production incidents.
- Support the monitoring team (N1).
- Perform technical troubleshooting.
- Adjust credentials, access, and variables.
- Implement small improvements.
- Ensure stability of automations.
- Provide second-level support.
- Assist with deployment and publication.
- Validate technical logs.
- Work under SLA.
Requirements
- Bachelor's degree in IT, Engineering, or related fields.
- Experience with automation or development.
- Experience with RPA or scripting.
- Experience with troubleshooting.
- Experience with production support.