2 months ago
Buenos Aires, ArgentinaStaff+
Responsibilities
- Lead partner pre-sales discovery, solution architecture, proposal creation, demos, technical presentations, and proof-of-concept or proof-of-value engagements.
- Translate partner business models and objectives into DevRev-aligned solutions and support partner-led sales cycles.
- Deliver technical enablement through product updates, bootcamps, workshops, SE shadowing, certification pathways, and instructor-led training.
- Create enablement plans with partner sales leaders, track technical milestones, and scale enablement across partner organizations.
- Build strategic relationships with partner architects and C-level leaders through roadmap alignment sessions and technical QBRs.
- Champion DevRev within partner organizations, identify partner-driven upsell and cross-sell opportunities, and collaborate with field SEs and solution architects on co-selling.
- Resolve technical roadblocks with DevRev support and product teams while relaying partner feedback, customer pain points, and product insights.
- Build technical partner communities through roundtables, regional events, forums, mentoring, and technical champion programs.
- Support LinkedIn, blog, forum, media, co-marketing, reference-case, and campaign activities.
- Design AI-driven workflows and SaaS solutions around incident resolution, product feedback, and end-to-end service operations.
Requirements
- Bachelor’s or master’s degree in Computer Science, Engineering, Information Technology, or a related field.
- At least 10 years of experience at B2B SaaS or platform vendors in technical pre-sales or solutions engineering roles.
- At least 5 years of experience in a partner-focused role.
- Demonstrated experience delivering technical demos, workshops, and tailored solution proposals.
- Strong technical acumen with the ability to explain complex concepts to technical and business audiences.
- Excellent communication, storytelling, and interpersonal skills.
- Experience with competitive analysis, partner white-space identification, and influencing roadmap direction.
- Willingness to travel up to 75%, including out-of-country or overseas travel.
- Familiarity with business and technical ecosystems including CRM, customer experience, incident management, collaboration, DevOps, and Agile tools.
- Proficiency with Python, JavaScript or TypeScript, Bash, REST APIs, webhooks, OpenAPI or Swagger, CLI tools, Git, JSON or YAML, log parsing, and basic SQL.
- Experience with Postman, Beeceptor, Docker, VS Code, and GitHub, plus exposure to low-code platforms and workflow builders.
- Frontend familiarity with React, Tailwind, Flask, and HTML/CSS.
- Ability to rapidly prototype with Cursor, Claude Code, and MCP, and comfort with prompt design and LLM-based workflows.
- Working knowledge of AWS, GCP, Azure, Kubernetes, GitHub Actions, CircleCI, GitLab, HTTP, DNS, authentication, and proxies.
- Experience modeling AI-driven workflows and SaaS use cases, designing incident-resolution and service-operations solutions, and co-creating embedded partner offerings.
Benefits
- Travel of up to 75% may be required, including out-of-country or overseas travel.
- Equal opportunity employer with stated nondiscrimination protections.
Tech Stack
AWSAzureBashCircleCICSSDatadogDockerFlaskGitGitHub ActionsGoogle Cloud PlatformHTMLJavaScriptJenkinsKubernetesPostmanPythonReactSQLTailwind CSSTypeScript
Categories
Solutions Engineering
About DevRev
DevRev builds Computer, an AI platform for enterprise search, employee service/help desk, and customer support that connects to a company’s existing tools and data. It sells cloud software and APIs to enterprises on a subscription basis, supporting use cases from knowledge retrieval to automated ticket resolution. Founded in 2020 and headquartered in Palo Alto, the company was started by former Nutanix leaders Dheeraj Pandey and Manoj Agarwal and remains privately held.