Crusoe

Senior Solutions Engineer

Crusoe
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3 months ago

Base Salary

$155k - $200k/yr

Responsibilities

  • Deliver technical demos and build proof-of-concept environments with defined success criteria.
  • Support technical discovery with Account Executives by gathering requirements, mapping stakeholders, and addressing technical objections.
  • Deploy and troubleshoot containerized AI/ML workloads on Kubernetes-based stacks while optimizing performance and cost.
  • Help customers adapt workloads from AWS, GCP, or Azure to Crusoe infrastructure and explain technical tradeoffs.
  • Document field-reported product gaps and bugs for Engineering and relay structured customer feedback to Product.
  • Prepare transition documentation and instance summaries for clean post-sale handoffs to customer success teams.

Requirements

  • At least 2 years of hands-on experience building, deploying, or operating cloud infrastructure, with exposure to AI/ML, HPC, or GPU workloads.
  • Hands-on proficiency deploying and managing infrastructure on at least one of AWS, GCP, or Azure.
  • Experience deploying containerized workloads with Kubernetes or Docker.
  • Strong Linux command-line skills and scripting ability in Python or Bash.
  • Understanding of VPCs, subnets, load balancers, DNS, and routing.
  • Clear technical communication skills, including presenting demonstrations and writing customer-facing documentation.
  • Customer-facing judgment, curiosity about business problems, composure under questions, and strong follow-through.
  • Preferred experience includes distributed training or inference with PyTorch, Ray, or Kubeflow; infrastructure as code with Terraform, Ansible, or CloudFormation; GPU clusters, InfiniBand, RoCE, or Slurm; and monitoring with Prometheus, Grafana, Datadog, or CloudWatch.
  • Public technical content such as talks, blog posts, or how-to guides is a bonus.

Benefits

  • Competitive compensation, bonus, and equity packages, including Restricted Stock Units.
  • Paid time off, paid holidays, leave of absence programs, and paid parental leave.
  • Comprehensive health, dental, and vision insurance, employer HSA contributions, paid life insurance, and short- and long-term disability coverage.
  • Professional development, tuition reimbursement, and mental health and wellness support.
  • Commuter benefits, cell phone stipend, 401(k) plan with company match up to 4% of salary, and volunteer time off.
  • Global travel insurance, emergency assistance, daily meals allowance, and additional location-specific perks.
  • Full-time, Monday-through-Friday work based in Crusoe’s New York City office.

Categories

Solutions Engineering
Crusoe

About Crusoe

1,001-5,000 employees

Crusoe builds and operates GPU-powered data centers and an AI cloud platform for enterprises running large-scale AI training and inference. It vertically integrates energy supply with compute, using stranded and renewable power to reduce emissions and costs, and sells capacity via cloud services and managed infrastructure. Founded in 2018 and headquartered in Denver, the company is privately held.

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