Lead Automation Endpoint Test Engineer (Laptop and VDI)
Depository Trust & Clearing Corporation (DTCC)2 months ago
Dallas, TX, USAStaff+
Responsibilities
- Lead enterprise endpoint and VDI asset validation across Windows laptops, VDI, vPod, VDI servers, virtual machines, and macOS after patches, upgrades, and releases.
- Define accelerated testing SLAs, execution models, entry and exit criteria, automation runbooks, and defect triage workflows.
- Deliver release certification with pass/fail results, defect classifications, risk assessments, and go/no-go recommendations.
- Drive functional, regression, application, compatibility, and performance testing using standardized test cases and Login VSI workloads.
- Build and scale automation frameworks using Python, PowerShell, APIs, and command-line tooling for validation, health checks, telemetry, and evidence generation.
- Track CPU, memory, disk, logon time, application response, and Login VSI performance metrics against baselines.
- Troubleshoot Windows operating systems and applications, including logs, services, drivers, kernel and CPU behavior, networking, login delays, and endpoint agent conflicts.
- Lead patch-cycle command center execution, escalation, communication, quality reporting, and continuous improvement of the ETE testing ecosystem.
- Maintain audit-ready validation evidence, patch readiness metrics, risk controls, and vulnerability remediation alignment.
Requirements
- At least 6 years of relevant experience, with 8–12 or more years preferred in infrastructure engineering, endpoint testing, endpoint management, VDI operations, EUC engineering, QA automation, or enterprise technology operations.
- Hands-on experience validating Windows laptops, VDI, vPod, and macOS devices after patches, application upgrades, security agent updates, and platform changes.
- Strong Windows troubleshooting skills covering logs, services, drivers, kernel and CPU behavior, memory and disk performance, networking, profiles, login experience, and endpoint agents.
- Experience with functional, regression, application, compatibility, and performance testing using standardized test cases and enterprise testing tools.
- Hands-on experience with Login VSI or a comparable virtual desktop or application performance testing tool.
- Strong Python automation experience and working knowledge of C#, C++, PowerShell, REST/API integration, and command-line automation.
- Knowledge of SCCM/MECM and/or Microsoft Intune patch deployment and endpoint validation workflows.
- Application troubleshooting experience covering launches, functional validation, crashes, hangs, dependencies, and performance symptoms.
- Preferred experience with SysTrack/Lakeside, endpoint telemetry, Windows Event Viewer, PerfMon, WMI/CIM, log analytics, and macOS endpoint validation.
- Ability to lead engineers, assign ownership, coordinate across teams, manage compressed release priorities, and produce executive-ready reporting.
- Preferred experience in regulated enterprise environments with change validation, risk controls, audit evidence, and ITIL-aligned operations.
- Preferred experience with Azure Virtual Desktop, Windows 365 Cloud PC, Citrix DaaS, hybrid endpoint environments, cloud-managed endpoint platforms, enterprise endpoint agents, automated dashboards, and AI-assisted testing concepts.
Benefits
- Competitive compensation including base pay and annual incentive.
- Comprehensive health and life insurance and well-being benefits, based on location.
- Pension and retirement benefits.
- Paid time off, personal and family care, and other leaves of absence.
- Flexible hybrid work model with 3 days onsite and 2 days remote; onsite days include Tuesdays, Wednesdays, and a third team- or employee-specific day.
About Depository Trust & Clearing Corporation (DTCC)
Depository Trust & Clearing Corporation (DTCC) runs global post-trade market infrastructure, delivering clearing, settlement, securities depository, trade reporting, and data services for broker-dealers, banks, and asset managers. It provides these services through subsidiaries such as DTC, NSCC, FICC, and the Global Trade Repository, with revenue primarily from transaction and service fees. Founded in 1973 and headquartered in Jersey City, NJ, DTCC is industry-owned and privately held, serving markets across multiple regions.