Advisory Solution Consultant
ServiceNow6 hours ago
Tokyo, JapanSenior
Responsibilities
- Support product sales as a technical and domain expert for a client-facing sales team.
- Lead discovery workshops and product demonstrations to align solutions with customer needs.
- Answer product feature and technical questions from customers, channel partners, and internal colleagues.
- Provide product enhancement feedback to Product Management based on customer needs.
- Manage territory activities, including pipeline building and execution with Sales counterparts.
- Share reusable best practices with other Solution Consultants and stay current on competitive differentiation.
- Support executive briefings, conferences, user groups, and trade shows.
Requirements
- 7+ years of pre-sales solution consulting or sales engineering experience.
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
- Experience collaborating with Product Management, Product Marketing, partners, and Professional Services.
- Territory management skills, including pipeline building and working with Sales counterparts.
- Experience leveraging or critically evaluating AI in work processes, decision-making, or problem-solving.
- Willingness to travel as necessary.
Benefits
- Regular employee position in the APAC region.
- Flexible work persona with distributed-work flexibility and trust.
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.