2 months ago
Responsibilities
- Become an expert on Samsara products, including IoT, AI, and computer vision solutions for physical operations.
- Conduct customer discovery, answer technical questions, and provide standard demos and account coverage for the sales team.
- Explain device installation and deployment scenarios to prospects and customers.
- Educate customers about APIs and deploy scripts using the Samsara API to a testing environment on demand.
- Advocate for account executives, prospects, and customers in internal technical discussions.
- Translate technical feedback between product and sales teams and enroll appropriate customers in beta programs.
- Champion Samsara’s values and operating principles while supporting global growth.
Requirements
- Bachelor’s degree in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or a related discipline.
- Preferred 1+ years of experience working with customers in a pre-sales or support capacity.
- Ability to explain complex technical concepts to non-technical audiences.
- Basic understanding of electronics and electrical systems.
- Proficiency in one of cloud software, networking, or automation and control systems.
- Experience tinkering with hardware gadgets, sensors, or vehicles is a plus.
Benefits
- Flexible, employee-led remote work model for eligible locations.
- Professional development stipend.
- Comprehensive health plans and parental leave.
- Performance-based bonus or variable pay and equity may be available in addition to compensation.
- The role is remote and limited to candidates residing in specified Southeast U.S. locations; relocation expenses are not provided.
Categories
Solutions Engineering
About Samsara
Samsara builds a Connected Operations Cloud that uses IoT hardware and software to help fleets and other physical-operations organizations monitor vehicles, assets, and worksites. Its platform spans video-based driver safety, vehicle telematics, equipment monitoring, and mobile workflows, sold as subscriptions with accompanying devices. Founded in 2015 and headquartered in San Francisco, Samsara is a public company on the NYSE (ticker: IOT) serving transportation, construction, manufacturing, field services, and government.